Terugbetalingsbeleid
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for returns
To be eligible for a return, your item must be:
-
unused and in the same condition as received
-
in its original packaging
-
unopened and with the hygiene seal intact (if applicable)
-
accompanied by proof of purchase
How to start a return
To request a return, contact us at info@breathemore.com.
Returns must be sent to the following address:
BreatheMore
Spinnerij 49
1185 ZS Amstelveen
Netherlands
Returns sent without prior approval will not be accepted.
Return shipping costs
Return shipping costs are the responsibility of the customer.
If the item is defective, damaged, or incorrect, we will cover the return costs.
Damages and issues
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect so we can resolve the issue.
Non-returnable items
The following items cannot be returned:
-
items with broken or removed hygiene seals
-
personalized or custom-made products
-
gift cards
Exchanges
We do not offer direct exchanges.
To receive a different item, please return your original order and place a new order once the return is approved.
EU 14-day cooling-off period
If your order is shipped within the European Union, you have the legal right to cancel or return your order within 14 days, without providing a reason.
Items must meet the same return conditions listed above.
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.
Approved refunds are processed to the original payment method within 10 business days.
If more than 15 business days have passed since approval, contact us at info@breathemore.com.